Terms & Conditions
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Epoxy Plus LLC. Copyright © 2015, ALL RIGHTS RESERVED. The content of this site is only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
The materials on Epoxyplus.com are provided "as is". Epoxy Plus LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Epoxy Plus LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on epoxyplus.com or otherwise relating to such materials or on any sites linked to this site. Items on Epoxyplus.com may not be packaged as shown.
Limitations In no event shall Epoxy Plus LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Epoxyplus.com even if Epoxy Plus LLC or an Epoxyplus.com authorized representative has been notified orally or in writing of the possibility of such damage. In no way shall Epoxy Plus LLC, Epoxyplus.com and/or its representatives and/or employees be held responsible or liable for any damages incurred or caused by technical or installation support given either verbally, written or via any form of media. All buyers and/or users of products and/or materials found on this site do so at their own risk and Epoxy Plus LLC and/or Epoxyplus.com make no guarantee to the outcome of use. It is the responsibility of each customer to determine the suitability of Epoxy Plus LLC and Epoxyplus.com products for their use. Epoxy Plus LLC does not guarantee its customers the same or similar results as seen on this website or any of its associated videos. All images and videos associated with Epoxy Plus LLC and/or its website are simply examples of what is possible with Epoxy Plus products. Epoxy Plus and Epoxyplus.com are not responsible for any issues or failures related to moisture or hydrostatic pressure. The customer agrees to determine moisture content of their floor prior to application to determine suitable levels of moisture.
Revisions and Errata
The materials appearing on Epoxyplus.com could include technical, typographical, or photographic errors. Epoxy Plus LLC and Epoxyplus.com does not warrant that any of the materials on its web site are accurate, complete, or current. Epoxy Plus LLC and/or Epoxyplus.com may make changes to the materials contained on its web site at any time without notice.
*Shipping and Delivery
All products on our website are shipped free of charge within the 48 contiguous states by a carrier chosen by Epoxy Plus LLC. Epoxy Plus will notify the customer via email with a carrier tracking or Pro number. It is the responsibility of the customer to ensure that the delivery can be received according to the carrier’s schedule. Any additional delivery fees will be the responsibility of the customer. The carrier may charge the customer directly or they may back charge Epoxy Plus LLC for additional charges which will be charged to the customer. Orders are usually processed and shipped within 1-3 business days but could be longer. Epoxy Plus LLC ships all products by regular ground delivery service which generally takes 3-7 business days but could be longer. Epoxy Plus LLC may quote shipping times however the customer understands that these times are estimates and not guaranteed. Epoxy Plus LLC and or its representatives are not liable for loss due to longer delivery times. Epoxy Plus is not responsible for delays in delivery by any carrier due to issues caused by the carrier directly or indirectly such as wrongly sorted, loss, damage, weather, work stoppage, etc. The customer authorizes the shipper and delivery company to leave all packages without proof of signature. Epoxy Plus LLC is not liable for lost, missing or stolen items. Expedited service may be available for additional fees. Items temporarily back-ordered are shipped immediately upon arrival in our warehouse.
Refunds and Returns
DUE TO COVID-19 THERE ARE NO RETURNS, REFUNDS OR EXCHANGES. THIS POLICY REPLACES AND FORMER RETURN, REFUND OR EXCHANGE POLICY. There are no refunds or returns on products, materials or supplies after 30 days of purchase. Defective products, materials or supplies will be replaced by Epoxy Plus LLC. The liability of Epoxy Plus LLC is limited to the replacement value of the product purchased by the customer in the event of damaged or defective material. Customer agrees to notify Epoxy Plus LLC of any missing, damaged or defective products, materials or supplies within 24 hours of delivery and will supply Epoxy Plus LLC of such proof upon request. It is the customers responsibility to inspect products, materials or supplies upon delivery. No claims to missing or damaged products will be accepted after 24 hours from delivery. No refund or return can be made after products, materials or supplies have been used and or/mixed and/or installed. Any refunds or returns within 30 days of purchase. will only be made at the sole discretion of Epoxy Plus LLC. A 25% restocking fee will apply to all returned merchandise. All repackaging costs, return shipping and/or delivery costs will be the sole responsibility of the customer. All products, materials and supplies must be returned in saleable condition.